Nuestro equipo


"Coming together is a beginning. Keeping together is progress. Working together is success." --Henry Ford

Tom Anderson Cobra

Gibson Les Paul Standard

Washburn N4 FM

Suhr Standard

Charvel San Dimas

34 910059822

info@racksa.com

Av. de Brasil 29-1 // Madrid

34 910059822

info(en)racksa.com

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Politica de Privacidad

Racksa / Politica de Privacidad

Privacy Policy

OWNERSHIP

In compliance with the Information Society and Electronic Commerce Services Act 34/2002, of 11 July 2002, we inform that Raul Osvaldo Merida Yanque (hereinafter “the holder”), with Spanish ID 17467965V and business address Av. De Brasil 29-1, 28020 Madrid, Spain; and contact email info@dev.racksa.com , holds the brand name Racksa (File 0376394/3) (hereinafter “Racksa”), and also is the holder of the web site https://racksa.com (hereinafter, “website”).

USE AND ACCESS TO THE WEBSITE

This Privacy Policy applies exclusively to this website and cannot be extended to websites that do not belong to it and to those which may accessed via links on this website.

This Privacy Policy regulates the way in which we process the personal information you provide us with or that we obtain through the website. These data will be processed in compliance with the data protection and e-commerce regulations applicable at all times.

DATA STORAGE

The personal data the user provides voluntarily to Racksa by completing the forms on the website will be included in an automated file owned by and the responsibility of Racksa. Said personal data will be processed for the sole purpose of replying and attending to the requests for information made by users, to manage users’ orders and for sending commercial information and product offers, provided that this has been consented to by ticking the box provided for that purpose on the website, on new products and services, special offers, promotions and innovations related to the activity of Racksa, through any channel, including electronic media. Racksa will be the body responsible for said data and will process them in accordance with its processing activities registry.

To be able to offer you products and services in keeping with your interests and areas of work, we will prepare a “commercial profile” based with the information provided. No automated decisions will be taken based on the profile.

The personal data provided will be kept while the commercial relationship is maintained or their suppression is not requested by the interested party.

The user must complete all fields of the form with truthful, complete and current information, with the exception of those data that are indicated as optional. Otherwise, Racksa will not be able to attend to the request. The data requested are those strictly necessary for Racksa to be able to attend to the request of the user. The user guarantees that the personal data facilitated to Racksa are truthful and agrees to communicate to it any modification of said data.

You will be responsible for providing truthful information, guaranteeing the authenticity of the data you enter when filling in a form.

Likewise, through this Privacy Policy, users are informed that their personal data may be disclosed to third-party companies in order to undertake marketing, telemarketing, email and advertising campaigns and promotions solely for Racksa, provided said third-party companies have a service agreement as responsible for processing signed with Racksa with the limitations established under the current legislation.

Acceptance of this Privacy Policy and the sending of the data collection form implies the granting of unequivocal consent for the processing of the users’ personal data for the purpose of replying and attending to the requests for information made by users, to manage orders made by users as described above, as well as the disclosure of the data to third-party companies for their processing according to that indicated in the previous section.

By ticking the acceptance box provided for that purpose we assume the granting of unequivocal consent for the processing of the users’ personal data for the purpose of sending commercial information on offers, new products, products and services, promotions and innovations related to the activity of Racksa, through any channel, including electronic media.

Racksa commits to handling all the data collected from registered users with the maximum confidentiality. Racksa has adopted the required personal data protection security measures and will attempt to install those other additional means and technical measures available to it to prevent the loss, abuse, alteration, unauthorized access and theft of the personal data provided.

EXCLUSION OF RESPONSIBILITY

Racksa declines any responsibility for any information, whether on this website or not, that is not managed directly by it. It reserves the right, without prior notification, to modify and update the information contained on its website or to modify the configuration and presentation of it, as well as to temporarily suspend access to it. However, taking into account Articles 11 and 16 of the Information Society and Electronic Commerce Services Act, it commits to withdraw or, where applicable, block those contents that may affect or contravene national or international legislation, third-party rights or public morals and safety.

Both access to this website and the use that may be made of the information contained in it is the exclusive responsibility the person who carries it out. Racksa will not be responsible for any consequence, harm or damage that may result from the aforementioned access or use of the information.

Likewise, it will not be responsible for any possible security errors that may occur, nor for possible harm that may be caused to the user’s computer system (hardware and software), or the files or documents stored in it, as the result of a virus in the user’s computer used to connect to the services and contents of the website, for incorrect functioning of the web browser or for the use of versions of it that have not been updated. Likewise, Racksa reserves the right to update, modify or delete the information on the website, as well as its configuration or presentation, at any time, without assuming any responsibility for it.

Racksa makes the maximum effort to avoid errors in the content published on the website. All the contents offered on the website are up to date and Racksa reserves the right to modify them at any time. Racksa will not be responsible for any consequences that may derive from errors in the contents that may appear on the website.

Likewise, the user is forbidden from including and communicating contents that are false or inaccurate and that lead or may lead to errors on the part of other users or the Racksa staff, in particular contents that are protected by any intellectual property, industrial or image rights or other rights of a similar nature, belonging to third parties, when that results in a violation of the current legislation, they do not have the authorization of the rights owner, undermine or discredit the reputation or credit of Racksa, are considered as an attempt at illicit, misleading or false advertising and/or incorporate a virus or any other electronic element that could damage or impede the operation of the website, the network, the computer equipment of Racksa or third parties, and/or access to the website by the rest of the users.

UPDATING AND MODIFICATION

Racksa reserves the right to modify this policy to adapt it to new legislation or legal rulings, as well as to industry and/or trade practices. In such an event, Racksa will announce the changes made on this website.

IT INCIDENTS

Racksa does not guarantee that there will be no interruptions or errors in access to the website, nor will it accept any responsibility for technical problems or breakdowns that may occur during the internet connection.

The provision of the website service and the other services is, in principle, for an indefinite duration. Nonetheless, Racksa is authorized to terminate or suspend the provision of the service at any time.

RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION, OPPOSITION, LIMITATION AND PORTABILITY

Below, we specify the rights of users and third parties:

  • Any person has right to obtain confirmation whether in Racksa we are handling personal data that concern them.
  • Users have the right to access their personal data, as well as to request the rectification of any inaccurate data or, where applicable, request their suppression when, among other reasons, the data are no longer necessary for the purpose for which they were collected.
  • In certain circumstances, users will be able to request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
  • In certain circumstances and for reasons related to their situation, users will be able to oppose the processing of their data. Racksa will cease to process the data, except for imperative legal causes, or the exercise or defense of possible claims.
  • You can send your communications and exercise your right to access, rectify, cancel, oppose and limit the processing of your data and request their portability by contacting Racksa in writing at the following address: info@dev.racksa.com attaching a copy of your National Identity Card or another official document that confirms your identity.